Salesforce Agentforce Prices, limits and access
Build customer and employee agents billed by actions, conversations, or users.
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At a Glance
Salesforce Agentforce is an AI tool for Automation & AI agents (category: Productivity). Free access: Free plan. Paid from $500 (Flex Credits). Documented: 6 plans with prices and limits.
- Category
- Automation & AI agents
- Paid from
- $500 / usage based (Flex Credits)
- Free Option
- Free plan
- Plans
- 6
- Sources
- 3 verified sources
Category: Productivity · Automation & AI agents
Features
Agentforce is Salesforce's AI-agent platform. The current pricing page lists free Foundations, usage-based Flex Credits or Conversations, plus per-user and flat-fee access.
Conversations and Flex Credits are mutually exclusive for an organisation. The pricing page states no general exception for test interactions, so none is claimed here.
- Autonomous AI agents for service, sales, marketing, and commerce directly on Salesforce data
- Standard Agentforce actions: $2 per active conversation
- Own agents can be configured in the Salesforce interface without coding
- Existing Salesforce Flows, Einstein models, and external APIs usable as actions
- Only productively used conversations are billed, no limit on test message volume
- Koa (pilot; general availability winter 2026, U.S. regions): CRM reasoning on NVIDIA Nemotron, no separate $ SKU
Prices and plans
United States
| Tier | Price | Period | What you get |
|---|---|---|---|
| Salesforce Foundations | free | Organisation | Agentforce Builder, Prompt Builder, and Agent Script Agentforce Coworker and Vibes |
| Flex Credits | $500 | usage based | Standard and custom actions: 20 credits/action Standard and custom voice actions: 30 credits/action Pre-Purchase, Pre-Commit, and PayGo buying models |
| Conversations | $2 | per conversation | For customer-facing agents Cannot coexist with Flex Credits in the same organisation Usage visible in Digital Wallet |
| Agentforce User License | $5Billing period: monthly | user/month | Company-wide employee access Limited Salesforce CRM objects Metered usage; Flex Credits required |
| Flat Fee Access | $125Billing period: monthly | user/month | Flat-fee access according to the current pricing page |
| Help Agent Resolutions | $2 | per resolution | Usage-based Help Agent resolution according to the current pricing page |
Prices as stated by the provider, usually plus statutory VAT. The final price depends on your country and is shown by the provider.
Prices last checked: 2026-10-23
What does Salesforce Agentforce cost?
Subscription
- Agentforce User License 5 USD /month per seat
- Flat Fee Access 125 USD /month per seat
- Agentforce User License 5 USD /month per seat
- Flat Fee Access 125 USD /month per seat
- Agentforce User License 5 EUR /month per seat
- Flat Fee Access 125 EUR /month per seat
- Agentforce User License 600 JPY /month per seat
- Flat Fee Access 15,000 JPY /month per seat
All details without guarantee. The provider states the binding price including taxes. All 6 plans in the price table
Independent price alert from AI Compare Ninja
Limits
- Flex Credits can be used across actions, prompts, translations, and voice actions.
- Standard and custom actions consume 20 credits each; voice actions consume 30.
- Unused Flex Credits do not roll into the next contract term.
- Koa is Salesforce's first CRM reasoning model for Agentforce, built on NVIDIA Nemotron, in pilot now, general availability expected winter 2026 in U.S. regions.
- No separate public $ SKU on the announcement.
How we compare
We compare free access, paid entry, plan limits, features and the listed official sources. Unsourced figures stay marked as not published.
Only confirmed entries appear in the catalog. Prices, plans and limits come from listed official vendor pages. Missing figures stay marked as not published. Search results are ordered by Task match by default; category and task lists are alphabetical. Both can be switched to Free access first; neither is a quality ranking. The vendor page always wins.
Edited and checked by the AI Compare Ninja team
Sources
All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.
- salesforce.com/agentforce/pricing
- salesforce.com/en-us/wp-content/uploads/sites/4/assets/pdf/agentforce/Flex-Credits-Rate-Card-02.23.2026.pdf
- salesforce.com/news/stories/koa-reasoning-model
FAQ
Is Salesforce Agentforce available for free?
Yes. A permanently free plan is published, not a time-limited trial.
Where is the vendor of Salesforce Agentforce based?
Salesforce, Inc. is based in the USA. Regardless of that location, data processing and privacy terms are governed by the vendor's own contract.
How is Salesforce Agentforce billed?
Flex Credits can be used across actions, prompts, translations, and voice actions. Standard and custom actions consume 20 credits each, and voice actions consume 30. Unused Flex Credits do not roll into the next contract term.
What is “Salesforce, Inc.” on my bank or card statement?
According to our catalog data, Salesforce, Inc. is the company behind Salesforce Agentforce, so a charge under this name may come from a subscription or purchase at Salesforce Agentforce. The exact wording on a bank or card statement is set by the vendor and its payment provider; it can differ and is not recorded here. The invoices in your Salesforce Agentforce account help to match the charge; for an unknown charge, contact your bank.
How much does Salesforce Agentforce cost?
The cheapest paid plan of Salesforce Agentforce is Flex Credits at $500. 6 plans are documented in total, each with its price and limits.
Is Salesforce Agentforce currently available?
Salesforce Agentforce is active.
Spotted an outdated figure? Vendor pages change without notice. Report an error
Salesforce Agentforce and related names are trademarks or identifiers of their respective owners (Salesforce, Inc.). They are named solely for descriptive purposes in an independent comparison. AI Compare Ninja has no business relationship, partnership or affiliation with Salesforce, Inc.