Knowledge article from a solved question
Prompt that turns a problem solved in a chat or email into a short internal knowledge article. Paste it into an AI tool of your choice, which then writes the knowledge article.
- Topic
- Planning & projects
- Type
- Template
- Level
- Beginner
- Time
- about 6 min
Results depend on the tool, the model and what you enter.
Result preview
Example: written by our editors, not real AI output.
Title: What to do when the office printer accepts jobs but does not print? Short answer: Usually an old job is stuck in the queue. Clear the queue and restart the printer. Steps: 1. Open the printer overview on your computer. 2. Cancel all jobs in the queue. 3. Switch the printer off for 30 seconds. 4. Print a test page. Does not fit if: the display shows an error code. Then contact the IT contact person. Search terms: printer not printing, queue stuck, print job not moving
Fill in
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- office printer does not print
- request access to the project folder
- submit travel expenses correctly
- video call without sound
- create a new customer number
- everyone on the team
- new colleagues
- reception and administration
- project leads
- first-line support
Your prompt
You have edited the prompt. Changes in the fields above no longer overwrite it.
This is an instruction for an AI, not the result itself.
Where this prompt works
These AI tools are a good fit for this prompt:
How to use it
- Fill in the fields or tap a suggestion. Leave out names, addresses and other personal data.
- Copy the finished prompt into an AI tool of your choice.
- Have the person who solved the problem review the article and store it where the team looks first.
Why does this work?
A question as the title matches the way people search. The limit "when it does not fit" stops a solution from being applied blindly to similar cases.
Tips
- A date for the next review at the end of the article helps you notice outdated knowledge in time.