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Trengo Prices, limits and access

Dutch team inbox for customer communication via WhatsApp, email and live chat, with the HelpMate AI agent for reply suggestions and automation.

Free accessFree trialFree for 7 days with no payment details.
Paid fromBoost10 users included

Visit site (opens in a new tab)

At a Glance

Trengo is an AI tool for Customer service & chat (category: Productivity). Free access: Free trial. 2 plans available (Boost, Pro).

Category
Customer service & chat
Paid from
299 EUR / 349 EUR / Month (yearly/monthly billed) (Boost)
Free Option
Free trial
Plans
2 plans available (Boost, Pro)
Sources
2 verified sources
Website
trengo.com (opens in a new tab)

Category: Productivity · Customer service & chat

Features

Trengo is a Dutch team inbox for customer communication via WhatsApp, email, and live chat. The HelpMate AI agent provides reply suggestions and automation.

WhatsApp Business application programming interface (API) and a website widget are included; AI Journeys drive automated flows. Conversations are counted in 7-day windows.

Prices and plans

Euro prices only

TierPricePeriodWhat you get
Boost299 EUR / 349 EURBilling period: monthly or yearlyMonth (yearly/monthly billed)10 users included
500 conversations/month (or 6,000/year)
Unified inbox, WhatsApp Business API, HelpMate AI agent, website widget
Extra conversations EUR 18/100 (monthly) or EUR 15/100 (annual)
Extra users EUR 30-50 depending on tier
Pro499 EUR / 599 EURBilling period: monthly or yearlyMonth (yearly/monthly billed)20 users included
1,500 conversations/month (or 18,000/year)
Adds live-chat support, phone support, access to AI Journeys
AI-surcharge conversations EUR 0.30 (monthly) or EUR 0.25 (annual)
Enterprisecontact salesUpon requestCustom user and conversation allowances
Dedicated success manager, custom integrations, full developer access

Prices as stated by the provider, usually plus statutory VAT. The final price depends on your country and is shown by the provider.

Prices last checked: 2026-10-23

What does Trengo cost?

Subscription

  • Boost 299 EUR /month per seat (EU price)
  • Pro 499 EUR /month per seat (EU price)

All details without guarantee. The provider states the binding price including taxes.

Add it up in the subscription calculator

Limits

Trengo counts conversations in seven-day windows. Additional conversations and users are billed separately; the help centre identifies euro as the billing currency.

Terms explained

AI agentAPIWorkflow automationRAG (retrieval-augmented generation)

A selection for “Customer service & chat” and curated direct comparisons. Direct comparisons carry the most weight, followed by the shared subcategory and shared tasks. Matching free-access types carry less weight. Ties are resolved consistently. No quality rating.

Intercom FinResolve or qualify support conversations and pay per outcome.EssentialZendeskOmnichannel support with AI agents and Copilot.Support TeamFrigadeIn-product AI assistant and API that learns a SaaS product by using it.GrowthTettraAI-powered internal knowledge base that automatically answers questions in Slack from company knowledge.ScalingUdeskAI customer service with an omnichannel inbox, knowledge base and human handoff.not publishedRespond.ioOmnichannel messaging platform that unifies WhatsApp, Instagram, Facebook Messenger, TikTok and other channels in a shared team inbox, with AI assist features for replies and summaries.StarterGorgias AIAutomate e-commerce support through a helpdesk and outcome-priced AI Agent.StarterSobotAI customer contact across messaging and voice with a shared support workspace.Custom

How we compare

We compare free access, paid entry, plan limits, features and the listed official sources. Unsourced figures stay marked as not published.

Only confirmed entries appear in the catalog. Prices, plans and limits come from listed official vendor pages. Missing figures stay marked as not published. Search results are ordered by Task match by default; category and task lists are alphabetical. Both can be switched to Free access first; neither is a quality ranking. The vendor page always wins.

Edited and checked by the AI Compare Ninja team

Sources

All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.

  • trengo.com/prices
  • help.trengo.com/article/your-trengo-plan-and-billing

FAQ

Is Trengo available for free?

Not permanently. What is published is a time-limited free trial. Free for 7 days with no payment details.

Where is the vendor of Trengo based?

Trengo is based in the Netherlands. Regardless of that location, data processing and privacy terms are governed by the vendor's own contract.

How is Trengo billed?

Boost and Pro are available monthly or annually. The official help confirms a free 7-day trial without payment details.

What plans does Trengo offer?

2 plans available (Boost, Pro).

Is Trengo currently available?

Trengo is active.

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Trengo and related names are trademarks or identifiers of their respective owners (Trengo). They are named solely for descriptive purposes in an independent comparison. AI Compare Ninja has no business relationship, partnership or affiliation with Trengo.