A help article that answers what people search for

Template for a help article that gives the answer first and uses the words customers search for. Paste it into an AI tool of your choice, which then writes the help article.

Topic: SEO & website copy
Type: Template
Level: Beginner
Time: about 15 min

Results depend on the tool, the model and what you enter.

Result preview

Example: written by our editors, not real AI output.

How do I export my data? You can export all your data as a CSV file under Settings → Account → Export. 1. Click Settings at the top right. 2. Open Account. 3. Choose Export and then Start export. [Screenshot: Export button] No email arrived? Check the spam folder.

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QuestionWhich question?

ProductWhat is it for?

MaterialWhat do you have?

Your prompt

Write a help article for the following question.
Question: [Question]
Product: [Product]
Material: [Material]
Approach: 1. Write the title as the question people actually type. 2. Give the direct answer in the first two sentences. 3. Write the steps as a numbered list, one action per step, with the exact names of buttons and menus. 4. Mark where a screenshot belongs and what it should show. 5. Add a section for the two most common problems and their fixes. 6. Suggest two related articles and a short meta description.
Output: article in Markdown with title, answer, steps, problems, related articles and meta description.

Take particular care to give the answer first and use the exact names shown on screen.

Before you answer, check: Are all instructions met? If key information is missing or a placeholder in square brackets is still in the text, ask instead of guessing. Mark assumptions as assumptions.

This is an instruction for an AI, not the result itself.

Where this prompt works

These AI tools are a good fit for this prompt:

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How to use it

Fill in the fields or tap a suggestion. Leave out names, addresses and other personal data.
Copy the finished prompt into an AI tool of your choice.
Follow the steps exactly as written in the product. Every button name must match what the screen shows.

Why does this work?

Many help pages are written like manuals and bury the answer. Articles that use the customer's wording and give the answer first are found more easily and reduce repeated tickets.

Tips

Never include internal links, admin paths or customer data from tickets in public articles.

You may use our prompts freely, including at work. Please do not republish them as your own collection. We give no warranty for AI results; check them yourself. Terms of use

A help article that answers what people search for

Result preview

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Your prompt

Where this prompt works

How to use it

Why does this work?

Tips

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