Gleap Prices, limits and access
AI customer support for software teams: AI agents answer tickets, investigate hard cases and propose code fixes, plus inbox, live chat and bug reporting.
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At a Glance
Gleap is an AI tool for Assistants & workspaces (category: Productivity). Free access: Free trial. Documented: 4 plans with prices and limits.
- Category
- Assistants & workspaces
- Paid from
- $35 / month (Starter)
- Free Option
- Free trial
- Plans
- 4
- Sources
- 5 verified sources
Category: Productivity · Assistants & workspaces
Features
- 7-day free trial; from €29 per month billed yearly, every AI agent from Team.
Prices and plans
| Tier | Price | Period | What you get |
|---|---|---|---|
| Starter | $35 | month | €35/$35/£30 per month billed monthly, €29/$29/£25 billed yearly; 1 seat and 1 project, live chat and inbox, in-app bug reporting, 10,000 monthly active users, "Powered by Gleap" branding; Kai Support extra €0.29 per resolved conversation. |
| Team | $179 | month | €179/$179/£129 per month billed monthly, €149/$149/£109 billed yearly; unlimited seats and projects, every channel and integration, help centre, roadmap, session replays, surveys, custom agents and the full AI agent team (Kai Support, Kai Copilot, Kai Resolve, Kai Code, Kai PM); 100,000 monthly active users, 1,000 emails included. |
| Pro | $359 | month | €359/$359/£269 per month billed monthly, €299/$299/£219 billed yearly; everything in Team plus €500/$500/£430 AI credit a year, Kai Voice (calls billed by usage), LLM model choice, advanced reports, custom roles and permissions; 200,000 monthly active users. |
| Enterprise | from $999 | month | From €999/$999/£739 per month, AI pricing by agreement; everything in Pro plus single sign-on, invoice billing, bring your own model, dedicated success manager, custom SLA. |
Prices per vendor, excl. taxes/VAT where applicable.
Prices last checked: 2026-10-23
What does Gleap cost?
Subscription
- Starter 35 USD /month (US price)
- Team 179 USD /month (US price)
- Pro 359 USD /month (US price)
Monthly list price according to the vendor, before tax. All 4 plans in the price table
Independent price alert from AI Compare Ninja
Limits
Gleap combines inbox, live chat, email, in-app bug reports, roadmap and AI agents: Kai Support answers customers from your own knowledge base, Kai Resolve (since 2026-10-19) investigates hard tickets as second-level support, Kai Code prepares fixes for your team to review, Kai PM prioritises. Every plan starts with a 7-day free trial. Monthly: Starter €35, Team €179, Pro €359 per month; billed yearly €29, €149 or €299 per month. Enterprise from €999 per month. Kai Support costs an extra €0.29 per resolved conversation on every plan; hand-offs to your team are free. Prices as listed by the vendor in EUR, USD and GBP, without currency conversion; plus taxes.
How we compare
We compare free access, paid entry, plan limits, features and the listed official sources. Unsourced figures stay marked as not published.
Only confirmed entries appear in the catalog. Prices, plans and limits come from listed official vendor pages. Missing figures stay marked as not published. Search results are ordered by Task match by default; category and task lists are alphabetical. Both can be switched to Free access first; neither is a quality ranking. The vendor page always wins.
Edited and checked by the AI Compare Ninja team
Sources
All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.
- gleap.ai
- gleap.ai/pricing
- gleap.ai/kai-resolve
- gleap.ai/legal/imprint
- gleap.ai/legal/terms-of-service
FAQ
Is Gleap available for free?
Not permanently. What is published is a time-limited free trial.
Where is the vendor of Gleap based?
Gleap GmbH is based in Austria. Regardless of that location, data processing and privacy terms are governed by the vendor's own contract.
What is “Gleap GmbH” on my bank or card statement?
According to our catalog data, Gleap GmbH is the company behind Gleap, so a charge under this name may come from a subscription or purchase at Gleap. The exact wording on a bank or card statement is set by the vendor and its payment provider; it can differ and is not recorded here. The invoices in your Gleap account help to match the charge; for an unknown charge, contact your bank.
What plans does Gleap offer?
The catalog documents 4 plans with price, billing period, and included features.
Is Gleap currently available?
Gleap is active.
Spotted an outdated figure? Vendor pages change without notice. Report an error
Gleap and related names are trademarks or identifiers of their respective owners (Gleap GmbH). They are named solely for descriptive purposes in an independent comparison. AI Compare Ninja has no business relationship, partnership or affiliation with Gleap GmbH.