Crisp Prices, limits and access
French customer messaging platform with live chat, AI chatbot and helpdesk; EU-hosted with a permanently free plan for 2 agents.
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At a Glance
Crisp is an AI tool for Customer service & chat (category: Productivity). Free access: Free plan. Paid from $45 (Mini). Documented: 4 plans with prices and limits.
- Category
- Customer service & chat
- Paid from
- $45 / Month (Mini)
- Free Option
- Free plan
- Plans
- 4
- Sources
- 1 verified source
Category: Productivity · Customer service & chat
Features
The product is hosted in the EU. The free plan stays permanently available for 2 agents.
- Live chat, AI chatbot, and helpdesk in one customer messaging platform
- Website chat, shared inbox, and mobile apps
- Omnichannel including email inbox
- EU hosting and a permanent free tier for 2 agents
- AI suite for automated conversations
Prices and plans
US prices only
| Tier | Price | Period | What you get |
|---|---|---|---|
| Free | free | Free of charge (permanent) | 2 agents Website chat, shared inbox, mobile apps |
| Mini | $45Billing period: monthly | Month | 4 agents Email inbox, ~90 AI conversations, 5 EUR AI credits included |
| Essentials | $95Billing period: monthly | Month | 10 agents Omnichannel, ~450 AI conversations, 25 EUR AI credits included |
| Plus | $295Billing period: monthly | Month | 20+ agents AI suite, ~1,350 AI conversations, 75 EUR AI credits included |
Prices as stated by the provider, usually plus statutory VAT. The final price depends on your country and is shown by the provider.
Prices last checked: 2026-10-23
What does Crisp cost?
Subscription
- Mini 45 USD /month
- Essentials 95 USD /month
- Plus 295 USD /month
All details without guarantee. The provider states the binding price including taxes. All 4 plans in the price table
Independent price alert from AI Compare Ninja
How we compare
We compare free access, paid entry, plan limits, features and the listed official sources. Unsourced figures stay marked as not published.
Only confirmed entries appear in the catalog. Prices, plans and limits come from listed official vendor pages. Missing figures stay marked as not published. Search results are ordered by Task match by default; category and task lists are alphabetical. Both can be switched to Free access first; neither is a quality ranking. The vendor page always wins.
Edited and checked by the AI Compare Ninja team
Sources
All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.
- crisp.chat/en/pricing
FAQ
Is Crisp available for free?
Yes. A permanently free plan is published, not a time-limited trial.
Where is the vendor of Crisp based?
Crisp IM SAS is based in France. Regardless of that location, data processing and privacy terms are governed by the vendor's own contract.
What is “Crisp IM SAS” on my bank or card statement?
According to our catalog data, Crisp IM SAS is the company behind Crisp, so a charge under this name may come from a subscription or purchase at Crisp. The exact wording on a bank or card statement is set by the vendor and its payment provider; it can differ and is not recorded here. The invoices in your Crisp account help to match the charge; for an unknown charge, contact your bank.
How much does Crisp cost?
The cheapest paid plan of Crisp is Mini at $45. 4 plans are documented in total, each with its price and limits.
Is Crisp currently available?
Crisp is active.
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Crisp and related names are trademarks or identifiers of their respective owners (Crisp IM SAS). They are named solely for descriptive purposes in an independent comparison. AI Compare Ninja has no business relationship, partnership or affiliation with Crisp IM SAS.