Crisp
French customer messaging platform with live chat, AI chatbot and helpdesk; EU-hosted with a permanently free plan for 2 agents.
Category: Productivity · Customer service & chat
Features
- Live chat, AI chatbot, and helpdesk in one customer messaging platform
- Website chat, shared inbox, and mobile apps
- Omnichannel including email inbox
- EU hosting and a permanent free tier for 2 agents
- AI suite for automated conversations
Prices and plans
| Tier | Price | Period | What you get |
|---|---|---|---|
| Free | contact sales | Free of charge (permanent) | 2 agents Website chat, shared inbox, mobile apps |
| Mini | $45 | Month | 4 agents Email inbox, ~90 AI conversations, 5 EUR AI credits included |
| Essentials | $95 | Month | 10 agents Omnichannel, ~450 AI conversations, 25 EUR AI credits included |
| Plus | $295 | Month | 20+ agents AI suite, ~1,350 AI conversations, 75 EUR AI credits included |
Limits
The currently checked vendor page does not fully expose reliable price or usage limits. Earlier amounts are therefore not presented as current vendor prices.
Similar tools
FAQ
Is Crisp available for free?
Yes. A permanently free plan is published, not a time-limited trial.
Where is Crisp's vendor based?
Crisp IM SAS, based in France. For data processing and privacy terms the vendor's own contract governs.
Is Crisp still active?
Active. The vendor is Crisp IM SAS, France ('Built from France'). Customer messaging platform with live chat, AI chatbot and helpdesk, EU-hosted per the vendor.
How many plans are documented for Crisp?
The catalog documents 4 plans with price, billing period, and included features.
Which use case is Crisp categorized for?
Crisp is listed in the catalog under “Productivity.”
Where do the details about Crisp come from?
Prices, limits, and product details are documented against the listed official vendor page.
How we compare
We compare free access, paid entry, plan limits, features and the listed official sources. Unsourced figures stay marked as not published.
Only confirmed entries appear in the catalog. Prices, plans and limits come from listed official vendor pages. Missing figures stay marked as not published. Result lists are alphabetical by default and can be switched to Free access first; neither is a quality ranking. The vendor page always wins.
Edited and checked by the AI Compare team
Sources
- https://crisp.chat/en/pricing/
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