Chatbase Prices, limits and access
Build AI agents for customer support, sales and user engagement with a dedicated knowledge base.
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At a Glance
Chatbase is an AI tool for Customer service & chat (category: Productivity). Free access: Free plan. Paid from 32 USD (Hobby). 4 plans available (Free, Hobby, Standard, Pro).
- Category
- Customer service & chat
- Paid from
- 32 USD / month, billed annually (Hobby)
- Free Option
- Free plan
- Plans
- 4 plans available (Free, Hobby, Standard, Pro)
- Sources
- 5 verified sources
Category: Productivity · Customer service & chat
Features
Chatbase builds AI agents on a dedicated knowledge base. Current public pricing shows annual-billing values: Hobby 32, Standard 120 and Pro 400 USD per month. Message credits, members, training content and actions are capped by plan; the response count also depends on the selected model. Free agents are deleted after 14 days inactive.
- Credit consumption per response depends on AI model
- 50 message credits/month; 1 member; 0 AI actions/agent; 1 MB training content
- Free agents deleted after 14 days inactivity
Prices and plans
US prices only
| Tier | Price | Period | What you get |
|---|---|---|---|
| Free | free | free | 50 message credits/month; 1 member; 0 AI actions/agent; 1 MB training content |
| Hobby | 32 USDBilling period: yearly | month, billed annually | 700 message credits/month; 2 members; 5 AI actions/agent; 10 MB training content |
| Standard | 120 USDBilling period: yearly | month, billed annually | 4000 message credits/month; 3 members; 8 AI actions/agent; 20 MB training content |
| Pro | 400 USDBilling period: yearly | month, billed annually | 15000 message credits/month; 5 members; 12 AI actions/agent; 40 MB training content |
| Enterprise | contact sales | custom | Higher limits, roles, SSO, white-label, audit logs, SLA, HIPAA-eligible and Zero Data Retention by agreement |
Prices as stated by the provider, usually plus statutory VAT. The final price depends on your country and is shown by the provider.
Prices last checked: 2026-10-23
What does Chatbase cost?
Subscription
- Hobby 32 USD /month, billed annually
- Standard 120 USD /month, billed annually
- Pro 400 USD /month, billed annually
All details without guarantee. The provider states the binding price including taxes. All 4 plans in the price table
Independent price alert from AI Compare Ninja
Limits
- Free has 50 message credits, 1 agent, 0 AI actions, 1 MB training content and 1 member; Free agents are deleted after 14 days inactive.
- Hobby/Standard/Pro include 700/4,000/15,000 message credits, 2/3/5 members and 5/8/12 AI actions per agent.
- Credit use depends on the selected model and ranges from 1 to 6 credits per response per FAQ.
- Credits renew monthly on the 1st.
- Without credits, the agent is unavailable.
- Privacy describes US processing, encryption and RAG without customer-data training; the explicit no-training exception covers Google Workspace API data.
- Terms allow an operating license for uploads and aggregated/anonymized Service Data.
- Data can remain during the relationship and afterward for operations/archiving; workspace/agent deletions are irreversible.
How we compare
We compare free access, paid entry, plan limits, features and the listed official sources. Unsourced figures stay marked as not published.
Only confirmed entries appear in the catalog. Prices, plans and limits come from listed official vendor pages. Missing figures stay marked as not published. Search results are ordered by Task match by default; category and task lists are alphabetical. Both can be switched to Free access first; neither is a quality ranking. The vendor page always wins.
Edited and checked by the AI Compare Ninja team
Sources
All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.
- chatbase.co/pricing
- chatbase.co/legal/privacy
- chatbase.co/legal/terms
- chatbase.co/legal/dpa
- chatbase.co/docs/faq/faq
FAQ
Is Chatbase available for free?
Yes. A permanently free plan is published, not a time-limited trial. 50 message credits per month, 1 member, 0 AI actions per agent, and 1 MB of training content.
Where is the vendor of Chatbase based?
Chatbase Inc. is based in the USA. Regardless of that location, data processing and privacy terms are governed by the vendor's own contract.
How is Chatbase billed?
The current pricing page shows annual-billing values of 32 USD, 120 USD and 400 USD/month for Hobby, Standard and Pro. It states a 20% yearly discount but no exact monthly alternatives. Extra credits cost 40 USD per 1,000 and do not expire. Extra agents cost 300 USD/year, and branding removal costs 1,188 USD/year. Enterprise is custom. Prices and features can change.
What is “Chatbase Inc.” on my bank or card statement?
According to our catalog data, Chatbase Inc. is the company behind Chatbase, so a charge under this name may come from a subscription or purchase at Chatbase. The exact wording on a bank or card statement is set by the vendor and its payment provider; it can differ and is not recorded here. The invoices in your Chatbase account help to match the charge; for an unknown charge, contact your bank.
How much does Chatbase cost?
The cheapest paid plan of Chatbase is Hobby at 32 USD. 4 plans available (Free, Hobby, Standard, Pro).
Is Chatbase currently available?
Chatbase is active.
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Chatbase and related names are trademarks or identifiers of their respective owners (Chatbase Inc.). They are named solely for descriptive purposes in an independent comparison. AI Compare Ninja has no business relationship, partnership or affiliation with Chatbase Inc.