PagerDuty Prices, limits and access
IT incident-management and on-call alerting platform with automatic alert correlation and generative AI (PagerDuty Advance) for summaries and assistance in the incident workflow.
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At a Glance
PagerDuty is an AI tool for Localization, search & APIs (category: Development & Code). Free access: Free plan. 3 plans available (Free, Professional, Business).
- Category
- Localization, search & APIs
- Paid from
- 25 $ / 21 $ / User/month (monthly/yearly billed) (Professional)
- Free Option
- Free plan
- Plans
- 3 plans available (Free, Professional, Business)
- Sources
- 1 verified source
Category: Development & Code · Localization, search & APIs
Features
PagerDuty is an IT incident-management and on-call alerting platform with automatic alert correlation and generative AI (PagerDuty Advance) for summaries and assistance in the incident workflow.
- Automatic alert correlation reduces alert fatigue for on-call teams
- On-call schedules with configurable escalation policies
- PagerDuty Advance: generative AI for incident summaries and assistance
- Advanced incident workflows with conditions, loops and delays
- Chat integration for Slack and Microsoft Teams
- External status page for transparent customer communication
Prices and plans
US prices only
| Tier | Price | Period | What you get |
|---|---|---|---|
| Free | freeBilling period: monthly | Month, up to 5 users | Up to 5 users 100 SMS/phone notifications/month 1 on-call schedule, 1 escalation policy 750+ basic integrations |
| Professional | 25 $ / 21 $Billing period: monthly or yearly | User/month (monthly/yearly billed) | All Free features plus additional on-call schedules and escalation policies Basic chat integration (Slack, Microsoft Teams) External status page (250 subscribers) PagerDuty Advance: 1,000 one-time AI actions SSO support |
| Business | 49 $ / 41 $Billing period: monthly or yearly | User/month (monthly/yearly billed) | All Professional features plus custom fields (15) and up to 3 incident types Advanced admin features, advanced ITSM integrations Multi-year historical data access External status page (500 subscribers) PagerDuty Advance: 5,000 one-time AI actions |
| Enterprise | contact sales | Upon request | All Business features plus full chat experience with premium Slack actions Advanced incident workflows (conditionals, loops, delays) 10 custom incident roles, up to 100 custom incident types PagerDuty Advance: 20,000 one-time AI actions Bi-directional ServiceNow field sync |
Prices as stated by the provider, usually plus statutory VAT. The final price depends on your country and is shown by the provider.
Prices last checked: 2026-10-09
Independent price alert from AI Compare Ninja
Limits
US vendor with hybrid hosting; no restriction for European customers stated on the pricing page.
How we compare
We compare free access, paid entry, plan limits, features and the listed official sources. Unsourced figures stay marked as not published.
Only confirmed entries appear in the catalog. Prices, plans and limits come from listed official vendor pages. Missing figures stay marked as not published. Search results are ordered by Task match by default; category and task lists are alphabetical. Both can be switched to Free access first; neither is a quality ranking. The vendor page always wins.
Edited and checked by the AI Compare Ninja team
Sources
All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.
- pagerduty.com/pricing
FAQ
Is PagerDuty available for free?
Yes. A permanently free plan is published, not a time-limited trial.
Where is the vendor of PagerDuty based?
PagerDuty, Inc. is based in the USA. Regardless of that location, data processing and privacy terms are governed by the vendor's own contract.
How is PagerDuty billed?
US vendor with hybrid hosting. The pricing page names no restriction for European customers.
What is “PagerDuty, Inc.” on my bank or card statement?
According to our catalog data, PagerDuty, Inc. is the company behind PagerDuty, so a charge under this name may come from a subscription or purchase at PagerDuty. The exact wording on a bank or card statement is set by the vendor and its payment provider; it can differ and is not recorded here. The invoices in your PagerDuty account help to match the charge; for an unknown charge, contact your bank.
What plans does PagerDuty offer?
3 plans available (Free, Professional, Business).
Is PagerDuty currently available?
PagerDuty is active.
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PagerDuty and related names are trademarks or identifiers of their respective owners (PagerDuty, Inc.). They are named solely for descriptive purposes in an independent comparison. AI Compare Ninja has no business relationship, partnership or affiliation with PagerDuty, Inc.