# Trengo — AI Compare Ninja

> Dutch team inbox for customer communication via WhatsApp, email and live chat, with the HelpMate AI agent for reply suggestions and automation.

## Overview
- **Category:** Productivity (Customer service & chat)
- **Status:** Active · checked - Active. Dutch team inbox for customer communication via WhatsApp, email, live chat and more. Three plans per the pricing page: Boost, Pro, Enterprise. Boost includes the 'HelpMate' AI agent, Pro adds 'AI Journeys'.
- **Paid from:** 299 EUR / 349 EUR / Month (yearly/monthly billed) (Boost)
- **Free access:** Free trial (Free for 7 days with no payment details.)
- **Website:** https://trengo.com
- **Canonical URL:** https://www.aicompare.ninja/en/tool/trengo

## What it does
- Unified inbox for WhatsApp, email, and live chat
- HelpMate AI agent for reply suggestions and automation
- WhatsApp Business application programming interface (API) and website widget
- AI Journeys for automated conversation flows
- Conversations are counted in 7-day windows

## In brief
Trengo is a Dutch team inbox for customer communication via WhatsApp, email, and live chat. The HelpMate AI agent provides reply suggestions and automation.

WhatsApp Business application programming interface (API) and a website widget are included; AI Journeys drive automated flows. Conversations are counted in 7-day windows.


## Limits
Trengo counts conversations in seven-day windows. Additional conversations and users are billed separately; the help centre identifies euro as the billing currency.

## Pricing tiers
| Tier | Price | Period | What you get |
| --- | --- | --- | --- |
| Boost | 299 EUR / 349 EUR | Month (yearly/monthly billed) | 10 users included; 500 conversations/month (or 6,000/year); Unified inbox, WhatsApp Business API, HelpMate AI agent, website widget; Extra conversations EUR 18/100 (monthly) or EUR 15/100 (annual); Extra users EUR 30-50 depending on tier |
| Pro | 499 EUR / 599 EUR | Month (yearly/monthly billed) | 20 users included; 1,500 conversations/month (or 18,000/year); Adds live-chat support, phone support, access to AI Journeys; AI-surcharge conversations EUR 0.30 (monthly) or EUR 0.25 (annual) |
| Enterprise | contact sales | Upon request | Custom user and conversation allowances; Dedicated success manager, custom integrations, full developer access |

## Sources
All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.

- https://trengo.com/prices
- https://help.trengo.com/article/your-trengo-plan-and-billing

---
*Source: AI Compare Ninja (2026) - https://www.aicompare.ninja/en/tool/trengo*