# Klaviyo — AI Compare Ninja

> Klaviyo is an AI-assisted marketing and service platform that automates email, SMS, and other channels for e-commerce brands.

## Overview
- **Category:** Business & Finance (CRM, marketing & legal tech)
- **Status:** Active · checked - Klaviyo is an active, publicly traded SaaS platform (Klaviyo, Inc., headquartered in Boston, Massachusetts, USA) for email/SMS marketing and customer service, primarily aimed at e-commerce brands. Self-service sign-up via 'Start for free' is available without sales contact. Larger volumes or enterprise features require a demo request.
- **Paid from:** variabel (nutzungsabhängig) / Month (Marketing / Data + Analytics / Service / Composer / Customer Agent)
- **Free access:** Free plan
- **Website:** https://www.klaviyo.com/de
- **Canonical URL:** https://www.aicompare.ninja/en/tool/klaviyo

## What it does
- AI-powered email and SMS marketing platform for e-commerce merchants
- Free plan for up to 250 active profiles and 500 emails per month
- Price scales by number of active profiles, email and SMS send volume
- Up to 10,000 Composer credits monthly included in the free plan
- Built-in reporting and revenue attribution directly in the dashboard
- Custom enterprise offer for large brands with high profile volumes

## In brief
Klaviyo is an AI-powered marketing and service platform managing email, SMS, and mobile messaging campaigns for e-commerce merchants. Pricing is volume-based and depends on active profiles, email send volume, and booked modules.

The free plan includes up to 250 active profiles, 500 emails, and 10,000 Composer credits per month. Larger brands receive a custom enterprise offer; the price can be calculated using the interactive pricing calculator on the pricing page.


## Limits
Klaviyo, Inc. is based in the US per its Website Terms of Use; the terms are governed by 'the internal laws of the State of Massachusetts', with jurisdiction in US federal courts or Massachusetts state courts in Boston. The site is offered in numerous localized versions (DE, CH, UK, FR, IT, ES, among others). The official AI FAQ page states: 'Klaviyo uses aggregated or de-identified data' for its own models, and third-party providers are 'contractually prohibited from using customer data to train their own global models', with 'Klaviyo does not train AI models that allow other customers to replicate your proprietary content, brand voice, or strategy.' The responsible entity is Klaviyo, Inc., Boston, Massachusetts, USA.

## Pricing tiers
| Tier | Price | Period | What you get |
| --- | --- | --- | --- |
| Free | free | Month | Up to 250 active profiles; 500 emails/month; $5 of mobile messages/month; 10,000 Composer credits; Built-in reporting |
| Marketing / Data + Analytics / Service / Composer / Customer Agent | variabel (nutzungsabhängig) | Month | Price scales with active profile count, email/SMS send volume, and booked modules; Only determinable via the interactive pricing calculator |
| Enterprise | contact sales | Upon request | Custom offer for large brands |

## Sources
All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.

- https://www.klaviyo.com/de
- https://www.klaviyo.com/de/pricing
- https://www.klaviyo.com/legal
- https://www.klaviyo.com/legal/website-terms-of-use
- https://www.klaviyo.com/legal/ai-faqs

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*Source: AI Compare Ninja (2026) - https://www.aicompare.ninja/en/tool/klaviyo*