# Dialpad AI — AI Compare Ninja

> Combine telephony, meetings, sales, and support with transcription, summaries, and coaching.

## Overview
- **Category:** Productivity (Sales & CRM)
- **Status:** Active · checked - Active Connect, Support, Sell, and custom-quoted AI Agent products.
- **Paid from:** $15 / $27 / Month/year (Dialpad Connect Standard)
- **Free access:** Free trial (14-day Connect trial. No permanent free tier for the full product.)
- **Website:** https://www.dialpad.com/
- **Canonical URL:** https://www.aicompare.ninja/en/tool/dialpad-ai

## What it does
- Live transcription and automatic summaries for calls and meetings
- Sentiment detection and AI coaching for sales and support
- CRM logging and integrations
- Autonomous voice AI agents (Dialpad AI Agents)
- Connect Standard from $15/user with unlimited calls

## In brief
Combine telephony, meetings, sales, and support with transcription, summaries, and coaching.

Connect Standard starts at $15/user with unlimited calls and AI summaries. Support starts at $80 and Sell at $39 plus call minutes. Autonomous Dialpad AI Agents are custom-priced only.


## Limits
Connect Standard and Pro include unlimited domestic/US/Canada calls plus AI transcription and summaries; international calls and extra numbers cost separately. Pro has a three-user minimum in the self-service offer, making its real annual-plan entry $75/month. Dialpad Sell additionally bills calling: 1,000 US outbound minutes start at $20 on top of the $39 seat licence. The vendor publishes no rate or included allowance for standalone Dialpad AI Agents.

## Pricing tiers
| Tier | Price | Period | What you get |
| --- | --- | --- | --- |
| 14-day trial | free | 14 days | Self-service setup; Evaluate Dialpad Connect; No IT support required; Then paid |
| Dialpad Connect Standard | $15 / $27 | Month/year | Unlimited calls in US/Canada; AI meetings, live transcripts, and summaries; Messaging and 1 local number per user; 10 meeting participants |
| Dialpad Connect Pro | $25 / $35 | Month/year | Everything in Standard; CRM integrations; 24/7 support; Multi-office management; Minimum 3 users in the self-service offer |
| Dialpad Support Essentials | $80 / $95 | Month/year | Contact-centre capabilities; AI transcription and sentiment; Higher tiers for dashboards, APIs, and coaching; Advanced $115/$135, Premium $150/$170 |
| Dialpad Sell Essentials | $39 / $49 | Month/year | Sales dialler and AI coaching; US inbound from $0.01/min, outbound from $0.02/min; Advanced $95/$110, Premium $150/$170; Meetings Business included |
| Dialpad AI Agents | contact sales | Contract | Autonomous voice/service agents; Custom usage and integration; No public session or minute rate |

## Sources
All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.

- https://www.dialpad.com/llm-info/
- https://www.dialpad.com/products/phone-system/
- https://www.dialpad.com/pricing/

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*Source: AI Compare Ninja (2026) - https://www.aicompare.ninja/en/tool/dialpad-ai*