# Chatbase — AI Compare Ninja

> Build AI agents for customer support, sales and user engagement with a dedicated knowledge base.

## Overview
- **Category:** Productivity (Customer service & chat)
- **Status:** Active · checked - Active AI-agent platform with credit- and feature-dependent plans.
- **Paid from:** 32 USD / month, billed annually (Hobby)
- **Free access:** Free plan (50 message credits per month, 1 member, 0 AI actions per agent, and 1 MB of training content.)
- **Website:** https://www.chatbase.co
- **Canonical URL:** https://www.aicompare.ninja/en/tool/chatbase

## What it does
- Credit consumption per response depends on AI model
- 50 message credits/month; 1 member; 0 AI actions/agent; 1 MB training content
- Free agents deleted after 14 days inactivity

## In brief
Chatbase builds AI agents on a dedicated knowledge base. Current public pricing shows annual-billing values: Hobby 32, Standard 120 and Pro 400 USD per month. Message credits, members, training content and actions are capped by plan; the response count also depends on the selected model. Free agents are deleted after 14 days inactive.


## Limits
Free has 50 message credits, 1 agent, 0 AI actions, 1 MB training content and 1 member; Free agents are deleted after 14 days inactive. Hobby/Standard/Pro include 700/4,000/15,000 message credits, 2/3/5 members and 5/8/12 AI actions per agent. Credit use depends on the selected model and ranges from 1 to 6 credits per response per FAQ. Credits renew monthly on the 1st. Without credits, the agent is unavailable. Privacy describes US processing, encryption and RAG without customer-data training; the explicit no-training exception covers Google Workspace API data. Terms allow an operating license for uploads and aggregated/anonymized Service Data. Data can remain during the relationship and afterward for operations/archiving; workspace/agent deletions are irreversible.

## Pricing tiers
| Tier | Price | Period | What you get |
| --- | --- | --- | --- |
| Free | free | free | 50 message credits/month; 1 member; 0 AI actions/agent; 1 MB training content |
| Hobby | 32 USD | month, billed annually | 700 message credits/month; 2 members; 5 AI actions/agent; 10 MB training content |
| Standard | 120 USD | month, billed annually | 4000 message credits/month; 3 members; 8 AI actions/agent; 20 MB training content |
| Pro | 400 USD | month, billed annually | 15000 message credits/month; 5 members; 12 AI actions/agent; 40 MB training content |
| Enterprise | contact sales | custom | Higher limits, roles, SSO, white-label, audit logs, SLA, HIPAA-eligible and Zero Data Retention by agreement |

## Sources
All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.

- https://www.chatbase.co/pricing
- https://www.chatbase.co/legal/privacy
- https://www.chatbase.co/legal/terms
- https://www.chatbase.co/legal/dpa
- https://www.chatbase.co/docs/faq/faq

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*Source: AI Compare Ninja (2026) - https://www.aicompare.ninja/en/tool/chatbase*