# Botpress — AI Compare Ninja

> AI agents and helpdesk with separate conversation and AI-usage budgets.

## Overview
- **Category:** Development & Code (Agent & RAG frameworks)
- **Status:** Active · checked - Active Free, Plus, Team and Enterprise plans. Botpress building and ongoing management are listed as a separate offering.
- **Paid from:** 150 USD / month, billed annually (Plus (annual))
- **Free access:** Free plan (100 conversations. Renewal cadence not clearly stated. 3 seats and 3 AI agents.)
- **Website:** https://botpress.com/
- **Canonical URL:** https://www.aicompare.ninja/en/tool/botpress

## What it does
- 100 conversations; renewal cadence not clearly stated
- 3 seats, unlimited AI agents
- Whitelabel webchat, WhatsApp and Help Center with a custom domain
- Teams, routing, role-based access and team analytics
- Conversation and AI top-ups are separate and automatic

## In brief
Botpress combines visual agent development and helpdesk features. Free has fixed limits; Plus and Team include separate conversation and AI budgets. Automatic top-ups can cause additional, sometimes recurring charges. Voice and custom security arrangements are part of Enterprise; managed building is offered separately.


## Limits
A conversation counts after 2 end-user messages in a billing month; one spanning months counts in both. Anonymous sessions count separately, as do emulator and human-assisted conversations. Voice is Enterprise-only; 3 minutes count as a conversation. Conversation packs and AI credits are separate: automatic purchases start at 95%, and conversation packs recur monthly until removed. Free does not clearly state a renewal cadence. Customer bot content and conversation data are not used for model training per the privacy policy; other analytics data may improve models under the terms. End-user data is stored in the US or customer-selected regions. Customers remain responsible for backups; data may be deleted 30 days after contract end, without a guaranteed export window. The counterparty outside Canada is Delaware-based Botpress, Inc.; in Canada it is Technologies Botpress Inc.

## Pricing tiers
| Tier | Price | Period | What you get |
| --- | --- | --- | --- |
| Free | free | free | 100 conversations; renewal cadence not clearly stated; 3 seats and 3 AI agents; 1000 table rows, 100 MB vector and 100 MB file storage; No top-ups, overages or storage add-ons; Help Center and community support |
| Plus (annual) | 150 USD | month, billed annually | 250 conversations per month and USD 25 AI-usage budget; 3 seats, unlimited AI agents; Whitelabel webchat, WhatsApp and Help Center with a custom domain; 100000 table rows, 1 GB vector and 10 GB file storage; Conversation and AI top-ups are separate and automatic |
| Plus (monthly) | 189 USD | month | 250 conversations per month and USD 25 AI-usage budget; 3 seats, unlimited AI agents; Whitelabel webchat, WhatsApp and Help Center with a custom domain; 100000 table rows, 1 GB vector and 10 GB file storage; Conversation and AI top-ups are separate and automatic |
| Team (annual) | 750 USD | month, billed annually | 1500 conversations per month and USD 150 AI-usage budget; Unlimited seats and AI agents; Teams, routing, role-based access and team analytics; 500000 table rows, 5 GB vector and 50 GB file storage; Real-time collaboration; conversation and AI top-ups separate |
| Team (monthly) | 939 USD | month | 1500 conversations per month and USD 150 AI-usage budget; Unlimited seats and AI agents; Teams, routing, role-based access and team analytics; 500000 table rows, 5 GB vector and 50 GB file storage; Real-time collaboration; conversation and AI top-ups separate |
| Enterprise | contact sales | custom | Custom conversation and storage limits; Dedicated support, uptime SLA and security review; Voice channel under a custom quote; No public list price |
| Built and managed by Botpress | contact sales | custom | Botpress builds and maintains custom agents; For support, lead generation and product recommendations; Agree implementation and ongoing management separately; No public price or included allowance |
| Plus · 100 extra conversations | 65 USD | month | 100 additional conversations per month; Purchased automatically at 95% use; recharge cannot be disabled; Pack remains a paid recurring addition until removed; Unused conversations expire monthly; no extra AI budget |
| Team · 100 extra conversations | 50 USD | month | 100 additional conversations per month; Purchased automatically at 95% use; recharge cannot be disabled; Pack remains a paid recurring addition until removed; Unused conversations expire monthly; no extra AI budget |
| Storage add-on | 40 USD | month | For Plus and Team: 100000 additional table rows; Additional 1 GB vector and 10 GB file storage; No extra conversations or AI credits |
| AI spend credit grant | 10 USD | per top-up | USD 10 AI-usage credit per purchase, not a conversation pack; Automatic purchase at 95% AI-budget usage on paid plans; Unused balance valid up to 12 months after the purchase month's end; Amount, threshold and monthly spending cap not yet configurable |

## Sources
All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.

- https://botpress.com/pricing
- https://botpress.com/en/pricing
- https://botpress.com/legal/terms-of-service
- https://botpress.com/legal/privacy-statement

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*Source: AI Compare Ninja (2026) - https://www.aicompare.ninja/en/tool/botpress*